UK Delivery Charges

£2.99 Delivery cost for orders up to £49.99 sent via Royal Mail first class. £3.99 Delivery Cost for Next Day Courier Delivery with email & text message updates.

FREE Delivery for orders of £50.00 or more sent via Royal Mail first class. £1.00 Additional Cost for Next Day Courier Delivery with email & text message updates.

Europe Delivery Charges

£3.99 Delivery cost for orders up to £74.99

FREE Delivery for orders of £75.00 or more.

Rest of the World Delivery Charges

£4.99 Delivery cost for orders up to £49.99

FREE Delivery for orders of £100.00 or more.

 

All clothing items will be sent using Royal Mail on a First Class Service. Expect to receive your parcel within 1-2 working days. If you opt for the next day service, orders will be sent using Interlink on a 24 hour next day service with email & text alerts. Our cut off dispatch time is 10AM Monday – Friday. We don't deliver on a Saturday by way of normal.

Homeware & Accessories will be sent using either Royal Mail or Interlink on a 24 Hour Courier Service depending on the size and weight of the item(s) ordered. You can select Next Day Courier Delivery at checkout, which will assign you a 1-hour delivery time slot. Royal Mail items will be sent first class. Our cut off dispatch time for Homeware & Accessories is 10AM Monday – Friday. Next day deliveries will only be able to take place Monday – Friday. We don't deliver on a Saturday by way of normal.

Furniture deliveries will be sent using a 2-man pallet service. We will contact you to arrange a suitable day of delivery ensuring you are at home to receive your furniture. Delivery times will be approximately 3-7 working days depending on your requirements. We don't deliver on a Saturday by way of normal.

 

Click & Collect

Click & Collect is FREE for collection from one of our 3 stores. From the Mumbles shop Click & Collect is available 1 working day after an order is placed online. For our Swansea & Cowbridge shops Click & Collect is available 3 working days after an order is placed online.

 

Returns

 

We offer a 14-day return period on all items from the date of delivery. If any clothing item(s) you have ordered is wrong we will pay the cost to return the item(s) to us. If any clothing item(s) are unsuitable or you require a different size you will be liable to pay the cost of returning the item(s) back to our Mumbles store. We recommend you send the return to be signed for to track the item. The address for returns is:

Goose Island

23 Newton Road

Mumbles,

Swansea,

SA3 4AS

 

We will send you an email as soon as we have received your return. Any items requiring a refund can take 3-5 working days for the funds to appear in your bank, and any items requiring a different size will be sent on the same working day if received before the dispatch cut off time of 10AM.

The returns policy for Homewares & Giftware and Furniture is similar. If for any reason the item has been damaged or you are sent the wrong item we will pay for the cost to return it back to us. If the item(s) are unsuitable then you will be liable for the return postage cost.

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